Who this covers
This policy explains how Smith Made handles information submitted through smithmadesc.com or sent directly to us about rentals, custom builds, date availability, and related services.
Information you choose to provide
- Your name, email address, and optional phone number.
- Your needed-by date, venue or city, project type, dimensions, intended placement, budget range and other details you choose to share.
- Referral or campaign labels, the first page visited in the session and the referring website hostname when available. We do not collect the referring page's full URL.
- Messages, quote details, approvals, and records needed to serve you.
Payment card information is handled by the payment provider you choose, such as Square or PayPal. Smith Made does not ask you to place full card details in the website inquiry form.
How we use it
We use this information to answer your inquiry, check availability, prepare a quote or proof, coordinate an order, provide customer service, keep necessary business records, and protect the site and our communications.
Submitting an inquiry asks us to respond about that inquiry. It does not automatically enroll you in unrelated marketing texts or sell your contact information to another business.
Service providers
The website is hosted through a third-party website hosting provider. FormSubmit transmits inquiry form entries to our Gmail inbox. Square or PayPal may process a payment when you deliberately use their checkout. These providers may process technical or transaction information under their own policies.
As of this policy date, Smith Made does not run its own advertising pixel or website analytics tracker. Hosting and security providers may still create ordinary technical logs, such as an IP address, browser type, or request time, to deliver and protect the service.
Retention and sharing
Referral details use your browser's session storage and may also be carried in links between our own pages so they can accompany your inquiry. We do not use these details to enroll you in marketing. Session storage ends with the browsing session; referral details submitted with an inquiry remain with that business record.
We keep information only as long as reasonably needed to answer the inquiry, provide the requested service, maintain business and tax records, resolve a dispute, or meet a legal obligation. We share it only with service providers used for those purposes, when you direct us to, or when required by law.
Your choices
Your phone number is optional. You can ask to review, correct, or delete information we control by emailing will.smithmade@gmail.com. Some records may need to be retained for an active order, payment, tax, fraud, or legal reason.
Children and security
This service is intended for adults planning events and is not directed to children under 13. We use reasonable safeguards, but no website, email, or internet transmission can be guaranteed completely secure.
Changes and contact
We may update this page as the website or our service providers change. The effective date above will show the current version. Questions can be sent to will.smithmade@gmail.com.